Sometime the USB cable cannot work with every computer, thus make sure to try a new one to see if it works.
One quick fix to solve WD My Passport Ultra not detected error is to try another USB cable to connect your WD drive with computer. Try from the top of the list until you find the one that works: Here in this post, we will be showing you the tried-and-true solutions for you to resolve WD My Passport Ultra not detected error. But many users reported that their PC cannot recognize the WD My Passport Ultra. It’s popular to use WD(Western Digital) products for storing the huge amount of your files such as music, videos, photos,etc.